Parea Warranty

Every Parea watch is built to last, and we stand by that commitment. That is why all of our timepieces are covered by a two-year international manufacturer warranty, commencing from the date of shipment.

This warranty covers manufacturing defects in materials or workmanship. If something isn’t right due to our fault, we will make it right. After investigating the issue, if our workmanship or parts are deemed to be at fault, we will repair or replace the watch at our expense. Issues such as rotor noise or vibration, where the watch remains within normal operating specifications, are not considered manufacturing defects.

Our warranty is a return-to-base policy, meaning the watch must be returned to us for assessment. Each claim is carefully reviewed, and if the issue is instead the result of misuse, lack of due care, or damage outside normal use, we will provide repair options before taking any further action.

Please note that the warranty does not cover damage resulting from:

  • Accidents, negligence, or abnormal use

  • Failure to follow the care and usage guidelines provided by Parea Watches

  • Normal wear and tear

Whether purchased directly from us or through Kickstarter, your watch is fully protected under this policy. If it’s our fault, we will take care of it.

Parea Straps

We stand behind the quality of our straps and want you to be happy with your purchase.

Straps are considered used once they have been mounted on a watch. As a result, straps that have been fitted to a watch are not eligible for return or exchange due to change of mind. Any visible creases, marks, wear, or other signs of use will also void eligibility for a return or exchange.

Our strap warranty covers manufacturing defects or issues caused by an error on our part. This includes defects in materials or workmanship that are present when the strap is received or arise under normal use.

The warranty does not cover:

  • Accidental damage

  • General wear and tear

  • Creasing or marks resulting from use

  • Damage caused by misuse or improper care

  • Straps that have been mounted on a watch and subsequently show signs of use

If you experience an issue with your Parea strap that you believe is due to a manufacturing defect or an error on our part, please get in touch with us. We will assess the issue and, where appropriate, arrange a return, refund, replacement, or exchange.

Change of Mind

In rare circumstances, Parea may choose to honour a change-of-mind return at our discretion. Where a change-of-mind return is accepted, the customer is responsible for the cost of returning the item. Any refund will be for the original payment amount less any shipping, tariffs, duties, taxes, or other costs incurred by Parea in connection with the order.

All change-of-mind returns must be in unused and saleable condition. Watches and straps that have been worn, mounted, damaged, or show signs of use may not be eligible for return.